
Optimizing Viral Load Coverage in Zambia – A Data-Driven Approach
Themes: Innovation & Scalability in HIV Care
Viral load (VL) testing is critical for monitoring ART effectiveness in people living with HIV. A facility in Zambia faced challenges with delayed or lost results, affecting treatment monitoring and patient outcomes.
A Continuous Quality Improvement (CQI) approach optimized the facility-to-lab communication, tracking mechanisms, and patient follow-up systems, increasing VL coverage from 20% to 67% within a year.
This initiative underscores the potential for private-sector investment in AI-driven patient tracking, digital diagnostics, and scalable HIV care solutions.