Case Study 8

Optimizing Viral Load Coverage in Zambia – A Data-Driven Approach

Themes: Innovation & Scalability in HIV Care

Opportunity:

Viral load (VL) testing is critical for monitoring ART effectiveness in people living with HIV. A facility in Zambia faced challenges with delayed or lost results, affecting treatment monitoring and patient outcomes.

Strategic Intervention:

A Continuous Quality Improvement (CQI) approach optimized the facility-to-lab communication, tracking mechanisms, and patient follow-up systems, increasing VL coverage from 20% to 67% within a year.

Market Impact:

This initiative underscores the potential for private-sector investment in AI-driven patient tracking, digital diagnostics, and scalable HIV care solutions.